Comprehensive Training for Epic, Oracle Health & MEDITECH, From
Physicians to Front Desk
96.4
KALAS Rating
98%
Report Increased Confidence
4.9/5
Trainer Satisfaction
EHR Training, Support, & Adoption
A system-wide approach to improve physician satisfaction and engagement.
ReMedi Health Solutions‘ EHR Training regimens enhance workflow and enable the efficient use of available tools to improve financial performance. Our methods capture patient complexity and improve intra-departmental and inter-departmental workflows between registration, physicians, and coding. With individual sessions, providers are engaged in specialized one-on-one EHR Training in conjunction with formal classroom training sessions.
ReMedi designs customized EHR Training Solutions that incorporate clinical workflows, evidence-based content, financial performance, and patient experience. Our clinicians and consultants enable physicians to more efficiently and accurately document patient conditions, comorbidities, and acuity. ReMedi consultants evaluate and monitor reporting requirements, which allow the tracking of provider documentation and indicate implications for the revenue cycle.
ReMedi provides expertise to ensure physician buy-in. ReMedi leverages clinical knowledge and experience to drive proven strategies. Our strategies have worked time and time again in major organizations.
A Strategic Approach
No organization welcomes change. At ReMedi, we enforce communication to drive essential messages to the proper audience at critical points of EHR adoption. ReMedi approaches every department as a whole, working together as a team to achieve success. ReMedi’s clinical approach to EHR helps impact clinical staff efficiency and experience.
Why ReMedi for EHR Training?
KLAS research shows 62% of EHR implementations miss the mark — and training quality explains nearly half of all variation in user satisfaction. ReMedi’s clinically-led training programs address real workflows, not just software features. We design, develop, and deliver role-specific training that drives adoption across your entire organization.
- Full-service or supplemental
Complete training programs or targeted support for your team
- Workflow-based curriculum
Training reflects your actual processes, not generic content
- All roles covered
Physicians, nurses, MAs, registration, coders, and support staff
- Proven at scale
5,000+ sessions at a leading cancer center
2,000+ providers at UTHealth
EHR Training by System
Epic EHR Training
Epic implementations require site-specific training approaches that generic vendor curriculum cannot provide. ReMedi delivers comprehensive Epic training for all user roles — from provider personalization to front desk workflows.
Epic Training Services:
- End-user classroom training for all roles (clinical, administrative, revenue cycle)
- User Settings Labs / Personalization for providers
- Specialty-specific workflow training
- Curriculum design and content creation
- Go-live and post-go-live support
Results
At a leading cancer center, 5,000+ sessions across 2,596 specialists with 98% confidence improvement. At UTHealth, 2,000+ providers trained with 98.6% feeling more prepared for go-live.
Oracle Health (Cerner) Training
Oracle Health implementations require comprehensive understanding of the Millennium platform. ReMedi delivers end-to-end training programs from curriculum development through go-live support.
Oracle Health Training Services:
- Complete training program design and delivery
- Role-based curriculum development
- Super user identification and training
- Classroom and virtual training delivery
- At-the-elbow go-live support
Results
At DHEC, ReMedi designed and delivered training for 1,000+ clinical staff across five activation waves, including intensive super user development.
MEDITECH Training
MEDITECH offers a more accessible learning curve, but successful adoption still requires workflow-based training that connects functionality to clinical practice. ReMedi provides role-based MEDITECH training for all user types.
MEDITECH Training Services:
- Role-based curriculum development
- Classroom and virtual training
- Workflow optimization
- Super user development
- Go-live support
Other EHR Systems
ReMedi also provides training services for Allscripts, eClinicalWorks, Centricity, Greenway Health, and AthenaHealth. Our clinical team adapts our methodology to each platform’s unique characteristics and your organization’s specific build.
Each engagement is structured to support efficient adoption, minimize disruption, and reinforce best practices across clinical and administrative workflows. Our trainers focus on real-world scenarios, role-based workflows, and system-specific functionality to help teams build confidence, improve accuracy, and maintain consistency throughout daily operations.
Role-Based Training Programs
Physicians prefer brief, targeted training. Our provider programs use specialty-specific content delivered by physician peers. Research shows providers receiving specialty-specific training are 25x more likely to report satisfaction with EHR functionality
Includes:
- Specialty-specific classroom training
- 1:1 personalization sessions (User Settings Labs)
- SmartPhrase and order set configuration
- Dragon integration
- Post-go-live efficiency optimization.
Only 15% of nurses report high satisfaction with EHR education — the lowest among clinical roles. Yet 2 out of 3 nurses under 40 say EHR experience impacts their decision to stay. Our nursing informaticists design training that reflects real workflows.
Includes:
- Medication administration workflows
- Clinical documentation
- Care coordination
- Patient communication tools
- Handoff procedures
MAs handle critical tasks including vitals, patient intake, medication reconciliation, and visit prep. Our training ensures MAs understand how their work connects to provider efficiency and patient experience.
Includes:
- Rooming workflows
- Documentation requirements
- Order entry support
- Clinical communication tools
Registration accuracy directly impacts revenue cycle performance. We train front desk staff on the connection between accurate data capture and downstream billing success.
Includes:
- Patient check-in workflows
- Insurance verification
- Appointment scheduling
- Referral management
- Patient communication
Poor coding training creates revenue leakage — a 1% inaccuracy rate can cost $2M annually on $200M in billings. We train staff on documentation review, charge capture, and denial management.
Includes:
- EHR-specific documentation review
- Charge capture workflows
- Claims processing
- CDI collaboration
- Denial prevention
Training Program Types
Curriculum Design & Development
ReMedi's instructional design team develops role-specific training materials including lesson plans, job aids, quick reference guides, eLearning modules, and competency assessments — all aligned to your specific EHR build and workflows. We can develop complete programs or supplement your existing content.
Virtual Training
KLAS 2025 research confirms virtual EHR training is equally effective as classroom delivery. Our virtual platform enables scalable training across distributed health systems. UW Medicine reduced nursing training time by 75% and physician training time by 50% using virtual delivery.
Super User Program Development
We build internal expertise through intensive super user training — identifying candidates, providing comprehensive training, and establishing governance. Recommended: 2 super users per department with 24/7 availability during go-live.
Classroom Training
Instructor-led sessions establish foundational competency through hands-on practice in simulated environments. We deliver workflow-based training for all roles — from provider sessions to registration procedures. Available on-site or virtually.
1:1 Personalization (User Settings Labs)
We build internal expertise through intensive super user training — identifying candidates, providing comprehensive training, and establishing governance. Recommended: 2 super users per department with 24/7 availability during go-live.
Go-Live Support
Our hybrid model combines on-site at-the-elbow support with virtual assistance, achieving 91% first-call resolution. Physician informaticists serve as zone leads for complex clinical issues. Post-go-live reinforcement training addresses gaps identified during actual use.
Proven Results
CommonSpirit – Epic
- Good Install Credit achieved
5000
sessions
96%
confidence improvement
UTHealth
- Foundational Good Install Credit
- Good trainer rating
2,000+
providers
98%
felt more prepared
Sturdy Memorial
- Complete curriculum development
- Super user program
- Peer-led Physician Personalization
1,000+
staff trained
5
activation waves
Physicians Leading Clinical
Change Management
ReMedi Health Solutions is a National Healthcare IT Consulting Firm in Texas led by experienced physicians.
Our expertise lies in the EHR Implementation and EHR Training of the top EHR Vendors.
We also specialize in EHR System Selection Advisory, EHR Optimization, EHR Integration and Testing, EHR Go-Live Support, and revenue enhancement, among other service lines.
We’ve achieved a track record of excellence working with the nation’s top healthcare providers.
We’re here to help you develop a smarter approach to solving your Healthcare IT Consulting Firm challenges.
Frequently Asked Questions
How long does EHR training take?
Training timelines vary by role: Physicians need 10-12 hours classroom plus personalization. Nurses and clinical staff require 6-12 hours. Registration and admin staff typically complete training in 4-8 hours. ReMedi's methodology reduces training time by 25%+ compared to traditional approaches.
What roles do you train?
Every role that interacts with your EHR: physicians, APPs, residents, nurses, nursing assistants, medical assistants, registration, scheduling, HIM, coders, revenue cycle, lab, pharmacy, and administrative staff. We design role-specific curriculum for each audience.
Can training be delivered virtually?
Yes. KLAS research confirms virtual instructor-led EHR education is equally effective as classroom training. Our virtual platform achieves the same engagement and hands-on practice with higher participation rates at many client sites.
What EHR systems do you support?
Epic, Oracle Health (Cerner), MEDITECH, Allscripts, eClinicalWorks, Centricity, Greenway Health, and AthenaHealth. Our team adapts training methodology to each platform's characteristics and your specific build.
Do you develop curriculum or just deliver training?
Both. We provide complete training program design and delivery, or supplement your internal team with curriculum development, content creation, or additional training capacity — based on your needs.
What is EHR personalization?
Personalization (User Settings Labs) configures the EHR to match individual workflows — building custom templates, order lists, quick actions, and efficiency tools. KLAS shows personalized physicians rate satisfaction 36 points higher. Primarily for providers, though some organizations extend to nurses with complex workflows.
How do you measure training success?
We track completion rates, satisfaction scores, trainer ratings, competency assessments, and confidence surveys. Real-time dashboards give leadership visibility across departments. Post-training, we measure efficiency gains and adoption rates to quantify ROI.
Ready to Transform Your EHR Training?
ReMedi Health Solutions is a physician-led healthcare IT consulting firm with a 95.8 KLAS rating. Whether you need complete training programs, curriculum development, or go-live support, our clinical team delivers training that prepares your entire workforce for EHR success.
