Watch the explainer about our
innovative approach to EHR Go-Live
The Virtual EHR Go-Live
Schedule a meeting with our team to learn more about how we provide virtual EHR support to hospitals and providers from our state-of-the-art Virtual Command Center. Use the form to submit an inquiry, our team will reach out to schedule a meeting. In our call, we’ll discuss:
- The Virtual Command Center Model
- How to Approach Virtual Go-Live & Support
- Technology Stack
- End-user Experience
- Case Study from a Recent Virtual EHR Implementation
- Tips for a Virtual EHR Support
EHR go-lives will never be the same
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Evaluate and refine your EHR support resources
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Reduce go-live support expenses up to 30%
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Improve the At-the-Elbow (ATE) support experience
How do we satisfy the needs of end-users?
ReMedi’s Virtual Command Center is designed to provide fast and effective EHR support on-demand. Our knowledgeable support resources connect with clinicians seamlessly, and the Virtual Command Center model we built escalates and resolves EHR issues quickly.
- We house our virtual support experts at our modern Virtual Command Center in Houston, TX, focusing on safety and efficiency
- Using strategically placed tablets located in each room at clinics, ReMedi virtual support is visible and available on-demand
- ReMedi support views the EHR system exactly how the clinician sees it to quickly diagnose the problem utilizing the ReMedi Support App
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Not just another IT help desk
Our team developed the Virtual Command Center Model to improve the At-the-Elbow support experience for healthcare providers, not just replicate the traditional IT help desk model. As former healthcare providers, we built a sustainable solution that improves IT support for the entire healthcare industry.
- Virtual Command Center that generates real-time analytics for hospital leadership
- On-demand, reliable EHR support
- Continuous remote desktop access
What would a CIO want to know?
Up to 30% cost reduction; eliminate hotels, airfare, per diem, and high-number of ATEs on site
Remote virtual support and centralized chain of command: problems are quickly addressed and solved
One skilled ReMedi virtual support seamlessly supports up to 10 clinicians remotely
Our Virtual Command Center uses tools that are HIPAA compliant
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