
Discover How a Leading Northeast Health System Achieved 97.8% Physician Satisfaction with Epic Personalization
Transforming Provider Readiness from 61.8% to 95% Confidence Through Physician-Led Training
When a major Northeast health system with 2,500+ physicians across 20+ facilities faced Epic implementation, traditional training methods weren’t enough. With physician readiness averaging just 61.8% and 33% rating themselves as unprepared, they needed a different approach.
ReMedi Health Solutions delivered a breakthrough physician-to-physician personalization model that transformed their Epic adoption:
Exceptional Results:
- 97.8% satisfaction rating for ReMedi physician coaches
- 96.3% satisfaction with personalization sessions overall
- 95.9% of physicians recommended sessions to colleagues
- 30.4% increase in Epic readiness after a single session
- 5,000+ personalization sessions delivered across 100+ specialties
The Secret? Clinical Expertise at Scale: Our hybrid virtual and in-person model enabled 350+ sessions per day during peak periods, while maintaining the clinical depth that drives real adoption. Real-time analytics tracked every metric—from session completion to physician confidence levels.
“I had the pleasure of receiving my Epic Personalization training from a ReMedi Physician who was both patient and incredibly informative. They clearly explained the purpose of each icon, guided me through the process, and even anticipated my needs when I wasn’t sure what to ask. His ability to tailor the training to my role within the institution was invaluable. He went above and beyond to ensure I felt confident and equipped, and his support made the entire experience seamless and productive. A true professional and a great guide!” — Physician, Epic End-User
Download the full case study to discover:
- The specific 3-pillar approach that achieved 95%+ satisfaction ratings
- How real-time analytics dashboards tracked 2,596 specialists across all specialties
- Why 2,270+ custom templates and 2,230+ preference lists were built in just 13 weeks
- The exact methodology that maintained clinic volumes during go-live
Ready to see how physician-led personalization can transform your Epic implementation?