Discover How a Leading Northeast Health System Achieved 97.8% Physician Satisfaction with Epic Personalization

Transforming Provider Readiness from 61.8% to 95% Confidence Through Physician-Led Training

When a major Northeast health system with 2,500+ physicians across 20+ facilities faced Epic implementation, traditional training methods weren’t enough. With physician readiness averaging just 61.8% and 33% rating themselves as unprepared, they needed a different approach.

ReMedi Health Solutions delivered a breakthrough physician-to-physician personalization model that transformed their Epic adoption:

Exceptional Results:

  • 97.8% satisfaction rating for ReMedi physician coaches
  • 96.3% satisfaction with personalization sessions overall
  • 95.9% of physicians recommended sessions to colleagues
  • 30.4% increase in Epic readiness after a single session
  • 5,000+ personalization sessions delivered across 100+ specialties

The Secret? Clinical Expertise at Scale: Our hybrid virtual and in-person model enabled 350+ sessions per day during peak periods, while maintaining the clinical depth that drives real adoption. Real-time analytics tracked every metric—from session completion to physician confidence levels.

“I had the pleasure of receiving my Epic Personalization training from a ReMedi Physician who was both patient and incredibly informative. They clearly explained the purpose of each icon, guided me through the process, and even anticipated my needs when I wasn’t sure what to ask. His ability to tailor the training to my role within the institution was invaluable. He went above and beyond to ensure I felt confident and equipped, and his support made the entire experience seamless and productive. A true professional and a great guide!” — Physician, Epic End-User

Download the full case study to discover:

  • The specific 3-pillar approach that achieved 95%+ satisfaction ratings
  • How real-time analytics dashboards tracked 2,596 specialists across all specialties
  • Why 2,270+ custom templates and 2,230+ preference lists were built in just 13 weeks
  • The exact methodology that maintained clinic volumes during go-live

Ready to see how physician-led personalization can transform your Epic implementation?