Increase Go-Live
Efficiency with a
Virtual Model

Find out how ReMedi’s Virtual Command Center improves clinician satisfaction and reduces IT spend by 30%

remedi tablet mockup hero

The Virtual EHR Go-Live

This in-depth White Paper explains how we provide virtual EHR support to hospitals and providers from our state-of-the-art Virtual Command Center. Sign up today and learn more about following:

  • The Virtual Command Center Model
  • How to Approach the Virtual Go-Live
  • Technology Stack
  • End-user Experience
  • Case Study from a Recent EHR Implementation
  • COVID-19 Analysis
  • Tips for a Virtual Go-Live

    Watch the explainer about our
    innovative approach to EHR Go-Live

    EHR go-lives will never be the same

    Group 1900

    Evaluate and refine your EHR support resources


    Reduce go-live support expenses up to 30%

    Group 1902

    Improve the At-the-Elbow (ATE) support experience

    How do we satisfy the
    needs of end-users?

    ReMedi’s Virtual Command Center is designed to provide fast and effective EHR support on-demand. Our knowledgeable support resources connect with clinicians seamlessly, and the Virtual Command Center model we built escalates and resolves EHR issues quickly.

    • We house our virtual support experts at our modern Virtual Command Center in Houston, TX, focusing on safety and efficiency
    • Using strategically placed tablets located in each room at clinics, ReMedi virtual support is visible and available on-demand
    • ReMedi support views the EHR system exactly how the clinician sees it to quickly diagnose the problem utilizing the ReMedi Support App
    ReMedi Command Center -1
    ReMedi at the elbow support answers call from doctor during virtual ehr go live

    Not just another IT help desk

    Our team developed the Virtual Command Center Model to improve the At-the-Elbow support experience for healthcare providers, not just replicate the traditional IT help desk model. As former healthcare providers, we built a sustainable solution that improves IT support for the entire healthcare industry.

    • Virtual Command Center that generates real time
      analytics for hospital leadership
    • On-demand, reliable EHR support
    • Continuous remote desktop access

    What would a CIO want to know?

    Significant Cost Reduction

    Up to 30% cost reduction; eliminate hotels, airfare,
    per diem, and high-number of ATEs on site

    Expert Triage

    Remote virtual support and centralized chain of command:
    problems are quickly addressed and solved

    1:10 Support

    One skilled ReMedi virtual support seamlessly
    supports up to 10 clinicians remotely

    Data & Security

    Our Virtual Command Center uses tools
    that are HIPAA compliant

    EHR support person standing in ReMedi Virtual Command Center

    Sign up now to get a copy of our White Paper!

    See the Virtual Command Center in Action