ServiceNow for Healthcare

Align your healthcare and technology

goals with ServiceNow.

Medicine doctor hand working with modern computer interface


ReMedi Health Solutions isn’t just part of the digital transformation for healthcare. We’re invested in making it easier for hospitals and professionals to adjust to the modernization of healthcare technology. Our physician-led approach has made us privy to the specific problems EHR systems have on clinical workflows. As a result, we’ve recognized the power that ServiceNow holds for healthcare.

Healthcare institutions have been and continue to undergo a major digital transformation. And with that, there have been some dramatic interruptions and inefficiencies in clinical and internal workflows. This could be due to outages and problems faced with interoperability where clinicians use other forms of records to save time. It is also reported that gaining access to information from siloed operations is time-consuming and tedious. To make up for any lack of integration, clinicians resort to using communication methods like written, text, phone, and using interoffice envelopes.

How Can ServiceNow impact your healthcare organization?

ServiceNow is an EHR integrated workflow management software that is engineered to help healthcare institutions in many ways.

EHR Help Button

ServiceNow is integrated with several major EHR systems.
The ‘EHR help button’ seamlessly allows clinicians to request assistance or report a problem. Physicians who use ServiceNow have reported a reduction of unreported issues and help desk calls and an increase in satisfaction among physicians because they’re able to report more issues.

Improved Clinical Workflows

ServiceNow is cloud based and helps reduce friction between process handoffs.
ServiceNow improves communication and collaboration between clinicians to provide better patient care. This makes the entire experience more seamless for the patient and efficient for healthcare professionals.

Patient-Care Focus

Healthcare organizations are becoming increasingly customer centric.
To provide patients with quick access to information, ServiceNow has a portal that integrates several systems into one. This allows service representatives to answer questions easily and efficiently and creates loyalty between patient and hospital.

HR and Medical Device Management

A new future for medical devices and inventory.
ServiceNow caters to creating smooth operations within internal processes like on-boarding clinicians and admin through a quicker, efficient process. For medical devices and inventory, ServiceNow has a management database to easily track patching history and locate devices thereby mitigating the risk of a network breach via a connected endpoint.

5 Key Benefits of Improved Healthcare Workflows

Peace of Mind
Relieve clinicians of administrative tasks.
Improved Patient Care
Enable superior patient care by leveraging data from several platforms.
Data Quality
Interoperability and access to health information.
Better teamwork, morale, and collaboration between healthcare professionals.
Workflow Automation
Streamline engagement for common themes of clinical workflows.

Interested in learning more about healthcare workflow automation? Get in touch with us below.

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